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Business: New ‘TV Caller ID’ service

Published: Thursday, October 8, 2009 11:39 PM CDT
Rollout begins in Suddenlink’s area systems


Staff Reports

Suddenlink’s Dallas area customers will no longer need to find a ringing phone to check who is calling them. They can now see who’s calling on their TV screens.

Suddenlink today announced the rollout of its new TV Caller ID service free of charge for customers who must have a minimum combination of Suddenlink Phone and Digital TV services to allow TV Caller ID to work. The rollout begins today for customers with the triple-play combination of Suddenlink digital video, phone and high-speed Internet services, and will be completed by Oct. 9 for all customers with at least digital video and phone services.

Suddenlink Dallas area systems getting TV Caller ID include: Terrell, Balch Springs, Seagoville, Forney, Heath, Royse City, Fate, Little Elm, Oak Point, Pilot Point, Krugerville, Aubrey, Prosper, Celina, Anna and Melissa.

When the phone rings, a banner pops up across the bottom of the TV screen to indicate who is calling. (Customers have the option to turn off this banner, if they don’t want it.)

“TV Caller ID is just another way Suddenlink keeps getting better, providing the latest in innovative products and technology for our customers’ benefit,” said Suddenlink Regional Senior Vice President of Operations Todd Cruthird.

Suddenlink is using Integra5’s Converged Services Platform (i5 CSP) to offer the new TV Caller ID service. The i5 CSP helps video providers, video programmers, and wireless operators deliver next-generation communications and social media experiences to multiple consumer devices.

To learn more about Suddenlink TV Caller ID, area residents can visit their local Suddenlink office or call toll-free 888-822-5151.



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